Frequently Asked Questions

Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
Standard shipping typically takes 3-7 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?
Not yet! Keep Checking back for international availability 

Orders & Payment

What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods available at checkout.

Can I modify or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. Please contact us immediately if you need to make changes.

Returns & Exchanges

What is your return policy?
We offer 30-day returns on most items in original condition. Please see our full return policy for details.

How do I start a return?
Contact our customer service team or visit our returns page to initiate a return request.

Product Information

Is the sauce gluten-free or vegan?
Yes! the product is both gluten-free and vegan

How do I care for my products?
Care instructions are included with each product and can also be found on individual product pages.

Are your products authentic?
Yes, all products sold on our store are 100% authentic and sourced directly from authorized suppliers.

Have a question that's not answered here? Contact us and we'll be happy to help!